"Not by Schools Alone" takes a compelling look at the realities of modern education: attitude problems hindering change, isolation and bureaucratic rigidity, and proliferating social problems afflicting children and families. Author Sandra Waddock proposes that we all, whether in business, social service, or health care agencies, government or civic leaders, or simply parents, have roles to play and responsibilities to bear for education reform. For schools to change requires shifts of enormous proportions within schools themselves to reengineer the educational goals, content, processes, and systems to assure that all children learn at high levels. This cannot be done in a vacuum, but should and must be done by tapping the strengths of other key stakeholders in society and restructuring so that responsibility can be shared appropriately.
Every parent worries about their children when they start to drive. You want to know they are safe, but you also don't want to alienate them with countless phone calls and texts. When my son started driving himself to school, I was a bundle of nerves. I found that a single, simple, daily prayer sent to him via text message kept me calm. It also served to let him know he was being thought of with love each morning. It's a tradition that continues to this day even though my son is now in college. I never thought anyone other than my son would read the prayers I sent him, and I am honored he thought them worthy of a book. This is our collection of the prayers from his high school days. It is my hope that these love filled words will give you inspiration and leave you feeling blessed.
Highlighting the processes and missteps involved in creating and carrying out school desegregation policies in Chicago, Dionne Danns discusses the challenges of using the 1964 Civil Rights Act to implement school desegregation and the resultant limitations and effectiveness of government legislative power in bringing about social change.
As high-tech service industries grow more competitive, the need to develop customer focused business strategies becomes imperative. Managing High-Tech Services Using a CRM Strategy explores how to manage and direct any service organization utilizing a high tech strategy supported by the Customer Relationship Management (CRM) infrastructure, enabling you to gain and retain a competitive edge for your company.
This volume provides a fresh and incisive look at how to successfully manage service businesses. The author shows you how to rethink the basic service business model and the key operational dynamics in order to optimize your service business, both strategically and tactically, generating significantly increased top line revenues and bottom line profitability. A core element of this overall customer strategy is CRM, which gives you the tools, systems, and infrastructure you need to get and stay ahead in today's hyper competitive business environment.
Kids master key concepts while having fun! Based on national standards, this unique book contains over 200 educational activities that teach young learners everything from the alphabet, numbers, colors and shapes to counting money, rhyming and telling time.
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